CSA Frequently Asked Questions

You can sign up for a Traditional CSA by registering an account on our website. Once you are registered, you can view and choose from our various subscription options for the Spring, Summer, and Fall seasons. We have Vegetable CSA subscriptions available as well as optional Add-On subscriptions for all three seasons.

Our CSA runs for 35 weeks total throughout the year for three seasons. Each season has its own duration, so you can choose to sign up for one, two, or all three seasons.

The Spring CSA runs for 5 weeks, beginning the week of April 21st and ending the week of May 20th.

The Summer CSA runs for 24 weeks, beginning the week of May 26th and ending the week of November 6th.

The Fall CSA runs for 6 weeks, beginning the week of November 10th and ending the week of December 17th.

We offer two types of shares:

Farmer’s Choice - This share type is available for all three seasons. The items in these shares typically consist of a variety of seasonal vegetables chosen by the farmers. We assemble each share to include items such as cooking/salad greens, herbs, alliums, something starchy, fruits, and snacking vegetables.

Customizable - This share type is only available for our Summer season. The main difference from the Farmer’s Choice share is that you can customize what types of produce you want, so if there’s an item you want more of or want to swap one item for another, you can do so! There is a $4.00 Customizable Fee that is included in the share price.

For the Spring season, we are offering Small and Medium share sizes. For the Summer and Fall seasons, we are offering Small, Medium, and Large share sizes.

Small shares typically consist of 5-7 items. This size is ideal for individuals or small households that cook at home 1-2 times a week.

Medium shares typically consist of 7-9 items. This size is ideal for individuals or households that cook at home 3-4 times a week.

Large shares typically consist of 9-11 items. This size is ideal for individuals, large households, or vegetarians that cook at home or eat raw vegetables 5-6 times a week.

To view a full list of our seasonal prices and plans, go to the "Vegetable CSA - Plans & Prices" section under "Traditional CSA".

An add-on share is an optional subscription that you can purchase along with any Traditional CSA. We partner with multiple local businesses throughout Western and Central Pennsylvania to provide a variety of high quality goods that pair well with any vegetable share.

We are offering coffee, cheese, eggs, fruit, and mushrooms as add-on shares. To view a full list of our seasonal prices and plans, go to the "Add-On Shares - Prices & Plans" section under "Traditional CSA".

Before you sign up for a CSA, you will need to choose a pick up site to receive it at. We have multiple locations throughout the greater Pittsburgh area as well as our farm in New Bethlehem, if you’re local.

You can view a full list of our current CSA pick up locations on the "Pick Up Locations" section under "Traditional CSA".

Thes addresses that are listed are approximate, but once you sign up for a CSA, you can view the actual address.

We offer two distribution frequencies for all of our vegetable and add-on subscriptions. You can choose to have a Weekly distribution or a Bi-Weekly distribution. If you choose a Bi-Weekly subscription, you will be offered either a Bi-Weekly A or Bi-Weekly B option, depending on which pick up site you choose.

You can view your subscription schedule at any time through your CSA account. To view a tutorial on how to do so, go to the "How to View a Subscription Schedule" section under "Help".

You will receive a Sneak Peek email the week before your CSA pick up day. This email will explain what types of vegetables to expect in your share for the coming week. If you wish to edit anything in your box, you’ll need to do so during the editing window (begins on Mondays at 12:00 pm and ends on Sundays at 11:59 pm the week prior to pick up). For those that have a Farmer’s Choice CSA, you can edit and substitute any aversions or allergies. For those that have a Customizable CSA, you can edit, add, delete, and/or substitute any vegetables.

On the day of your CSA pick up, you will receive a Newsletter email that outlines produce storage tips, farm news, and recipes that include highlighted vegetables you will receive in your share as ingredients. You will also see what types of add-on shares you will receive that week if you have an add-on share subscription.

Yes, you can share your CSA with others. One person will sign up as the primary member, then you will need to organize payments, order editing, and pick ups with those that you are sharing with. If you would like to include others in email communications about your CSA, please contact us and provide names and email addresses. Also, make sure your account is accessible to those you want to share with.

Whether you sign up for a Farmer’s Choice or Customizable CSA, you can edit any food aversions/allergies from your share. We recommend that you list any in your Subscription Notes when you go to check out. We also appreciate it if you email this list as well so we can reference it.

To view a tutorial on how to make edits to your share, go to the "How to Edit Your Farmer's Choice Box" or "How to Curate Your Customizable Box" sections under "Help".

Yes, you can change the size of your CSA share at any time. You will need to contact us to do so.

If you choose to downsize your share, you have the option to have any remaining funds credited to your account, or we can refund the difference.

If you choose to upsize your share, any payments made on the previous subscription will be reallocated to the new subscription.

You can pay for a CSA by credit card or by mailing in a check. If you are paying by credit card, please make sure that it is associated with your account and up-to-date. We accept all major credit card brands. If you are paying by check, please make it out to:

Who Cooks for You Farm

383 Mill Seat Run Road

New Bethlehem, PA 16242

On the Memo line, please clarify what the payment is for. Be sure to mail in your check(s) within 15 days of your subscription confirmation so that we receive them before a payment due date.

We have two payment plans available. The Single Payment plan allows you to pay the full subscription price at once. A benefit to doing this plan is that it allows you to enjoy the season without worrying about making payments. The 4-Part Payment plan allows you to make four payments throughout the season. A benefit to doing this plan is that it is more financially flexible. Of the four payments, the first is due at the time of your subscription sign up. The remaining three payments will be due on the last day of the month for the next three months.

If you need a plan besides what we are offering, such as a Pay by Order plan, please reach out to us and we’d be happy to accommodate.

Before the start of a season, or if you sign up after the season starts, you will receive a Host Site and Contact Information email that outlines the address of the pick up site as well as your host’s name and contact information. We suggest that you save this information in an easily accessible place. You can also access the site address and pick up times through your account.

1. Log into your CSA member account.

2. In the top right corner, click on the icon labeled “HELLO, YOUR NAME”. An option menu will appear underneath. Click on the section labeled “Account Information”.

3. You will be brought to a page that lists your account information. On the right side of the page, you will see your pick up location with the address and pick up times listed below.

If at any point you need the host contact information again, please be in touch with the farm as soon as possible and we’ll get you that information. Having this information is important in case you are running late to a pick up or need assistance navigating the pick up site.

Yes, you can change your pick up location. You will need to contact us and let us know which location you would like to switch to. Just be aware that changing your pick up location may change your distribution day as well.

If you are running late and unable to make it to the site during the pick up times, please be in touch with your host as soon as possible. Our hosts are flexible and may offer to hold your share for up to 24 hours until you are able to pick it up. If you still can’t pick up your share, please let the host know so they can make sure the contents are not wasted.

Yes, you can send someone else to pick up your share. We do not need to be contacted about this, but please make sure that the person is aware of what to do when picking up your share. Also, please make sure that they take the correct items and that they check you off on our "Subscriber Pickup Checklist".

If you know in advance that you can’t pick up your share (Ex: you are going on vacation), you can place a “Vacation Hold” on your subscription.

To view a tutorial on how to do so, go to the "How to Create a Subscription Hold" section under "Help".

Please note that we do require a five day notice before the requested hold date. If you miss this deadline, please be in touch with us as soon as possible so that we can help you with making those arrangements.

When you purchase a CSA, it’s a commitment. However, we understand that there are situations that can arise in which you need to cancel your CSA. If that’s the case, please submit a request through the Subscriptions page on your account. We will confirm with you that you want the request fulfilled before officially canceling your subscription. You will be refunded for any remaining subscription funds minus a $50.00 cancellation fee within 30 days of cancellation. If you need to cancel before the start of a season, you will receive a full refund.

Our office hours are Monday - Friday from 8:00 am to 5:00 pm. We are best reached via email at info@whocooksforyoufarm.com. You can also call or text Aeros at (814) 221-7177 or Sabryn at (814) 715-9247. If you need to contact us for an urgent matter, texting works best. If you leave a phone message or email, we will reply as soon as possible.